Theresa’s more than 25 years of retail experience began at Target working her way through the ranks and being ranked in the top 10 customer service employees for several years. Her motivation to know and learn more eventually led her to the entry level position of receptionist at the start-up company Pace Membership Warehouse corporate offices.
At Pace, she worked her way up through the different levels within the organization, ultimately achieving the position of Buyer. In her time at Pace, Theresa helped develop a variety of national and regional programs which led to increased revenues across the company. In addition to her buying responsibilities, Theresa stepped into a systems trainer position, where she trained employees on new data and ordering systems throughout the company.
It was these Systems Trainer experiences that led her to her next position of Computer Specialist at Bentley Food Marketing, with her sights set on becoming a member of the sales team. With no background in selling, she worked hard to learn all aspects of the food industry and slowly worked her way up to calling on major clients within the region, working with both manufacturers and customers. These varied experiences have contributed to her ability to take over and grow Mountain Creek Marketing into the even more successful company that it is today.
When asked what her favorite aspect of the company is, she answered, “I actually enjoy using all of the computer and graphic design programs available to design our individually customized presentations for our clients and customers. It’s exciting seeing the final sales that these presentations generate. Then, figuring out how to improve and create new marketing tools, is a rewarding challenge in itself. These customer specific services are some of the things that help us succeed with our customers and clients.”
When not focused on providing the best customer service in the market place, Theresa enjoys spending time with her family, close friends, and traveling the world soaking up cultures and diversity.